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FAQ

How does this fit?

Please visit our size charts' page for all available size charts!

What is a campaign?

Campaigns are sorority specific pre-orders. Each campaign has a minimum set by the Campaign Captain coordinating the order that must be reached to go into production. This minimum also reflects pricing for the order.

How long will it be until I get my order?

All campaigns are open two weeks to gather orders. After those two weeks have ended, the order is put into production and will be on your doorstep within 15 business days.

I need to change my address!!

Please email sales@southbysea.com for any issues during ordering.

Return Policy

South by Sea accepts returns if a damaged or misprinted garment is received. Returns are also accepted if the incorrect product is received.

Since all pre-orders are custom created, we do not accept returns based on size or personal preference of the garment.

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